Error 401 - Unauthorized

aloks0189

Certified Lead Developer

over 7 years ago

Hi All,

I am facing a weird issue while accessing my Certifications, projects as well as while clicking on any resources under Support tab of Community. Even when i click on Create/Manage Cases under Support tab, gives me Error 401 - Unauthorized. Can someone please help me to resolve this issue. Unfortunately even i am unable to access forum

Discussion posts and replies are publicly visible

0 aloks0189
Certified Lead Developer
over 7 years ago

sometime even i am getting an another error message saying: HTTP Status 500 - Unable to do Single Sign On or Federation.

Attaching the Screenshot. Please help me on this concern.
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0 rishub over 7 years ago in reply to aloks0189

Even I am facing issues when I tried to login into Community today through IE.
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0 aloks0189
Certified Lead Developer
over 7 years ago in reply to rishub

rishub i am facing this issue in every single system and browsers, even in Mobile browsers also. I have raised this concern to Appian community through my Email, Once they resolve the issue, i will share my experience on this
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0 rishub over 7 years ago in reply to aloks0189

Thanks Alok
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+2 Dalton Scanlon
Appian Employee
over 7 years ago

Thank you for informing us of your issue. Your issues should be addressed and we will be directly following up with you for some details. Please email community@appian.com for any issues related to login or access.
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0 aloks0189
Certified Lead Developer
over 7 years ago in reply to Dalton Scanlon

Dalton Scanlon Thanks for your support, i sent an email to community@appian.com by mentioning about the issue i was facing, and happy to say that, the issue has been resolved.Thanks again for your support.
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0 akshayan
Certified Lead Developer
over 7 years ago in reply to Dalton Scanlon

Looks like many users from my organization are affected by this issue as well. I sent an email to community@appian.com yesterday.
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0 akshayan
Certified Lead Developer
over 7 years ago in reply to akshayan

Thanks, my issue is resolved and I am able to login.
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0 aloks0189
Certified Lead Developer
over 7 years ago in reply to akshayan

akshayan Since community is under migration, so it will take some time to be stabilized. However happy to see that it worked
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0 Siddharth Bhandari over 7 years ago

I faced this while logging in ,had to clear browser data to resolve it.
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