Concert was great, VIP experience wasn’t
by Mojo on 2019-12-01Queen Elizabeth Theatre - TorontoWe purchased Silver VIP tickets last year and the concert was cancelled. We purchased the same for this year. We stood outside waiting to get in and the venue stated it’d be another 17 mins, we waited over 30 mins. Once we got in the VIP bags were not put together, we were passed a bag, envelope with our sticker and lanyard. The silent disco was a flop, a good portion of the earphones didn’t work. At first the security guard wouldn’t let the VIP’s to the merch table. When we got to the merch table there were only 5 clothing items to choose from. While the VIP’s were upstairs getting photos done with Johnny and Robby, we were told that a signed copy of the set list was just put out at the merch table. By the time the VIP’s were done, the set list was sold out. A lady I met in the line up and I explained this to the VIP Rep and she came back downstairs with one, which was kind but there was two of us and only one copy. Overall the VIP experience was unorganized and disappointing. Meeting Johnny and Robby was great, we had all of maybe 1 minute to shake hands and have the photo taken. Both were very kind but it felt very rushed by the VIP Rep. The concert was awesome and Johnny interacted with the crowd and kept everyone entertained.